Information We Collect

We collect information you provide directly to us, such as when you create an account, make inquiries about our collections, request authentication services, or contact us for support. This includes your name, email address, phone number, mailing address, and any other information you choose to provide.

We automatically collect certain information about your device when you access our platform, including your IP address, browser type, operating system, referring URLs, and information about your usage of our services.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including processing transactions, providing customer support, and communicating with you about our services, promotions, and updates.

We may use your information to personalize your experience, recommend relevant collections or services, and conduct research and analysis to improve our platform and services.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our platform and conducting our business.

We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

International Data Transfers

As we operate internationally, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide you with a more personalized experience. You can control cookies through your browser settings.

For more detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@quarnelastory.com
Phone: +81-29-644-6115
Address: 1462-3 Ishihara, Shibukawa City, Gunma Prefecture, 377-0007